The Valparaiso
PRODUCT DETAILS
WHY WE LOVE IT
TIMELINE
INSURED DELIVERY
Swiss orders are shipped via La Poste Suisse within 4 to 7 business days. Each shipment is fully insured and requires a signature upon delivery. Shipping is free within Switzerland.
International orders are shipped via DHL. Please note that shipping fees and any applicable duty taxes are the responsibility of the recipient.
WARRANTY
We offer a 2 years warranty covering manufacturing defects, including loose diamonds, loose prongs, and missing pavé stones.
This warranty does not cover issues that arise from normal wear and tear, including but not limited to scratches, dents, misshapen bands, or cracked stones.
Lost or stolen pieces are not covered by this warranty.
The warranty is void if modifications are made by another jeweller after the purchase.
We do not offer refunds, returns, or exchanges.
The Valparaiso
Each piece comes to life through the hands of 5 to 7 master artisans, each specialized in their craft.
From the precision of our Lapidary and Gemologist to the artistry of our Foundry, Bench Jeweler, Setter, Engraver, and Jewelry Designer, every step is a blend of expertise and dedication.
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JEWELRY CARE
To maintain the shine and cleanliness of your jewellery, clean them once a week using warm water, a soft toothbrush, and soap.
Avoid using hand sanitisers as they can harm gemstones. Remember to remove your jewellery before using any hand sanitiser.
Additionally, it is recommended to have your jewellery professionally cleaned, re-polished, and have the precious stone settings checked every 1 to 2 years. This will help keep your jewelry in great condition for years to come.